Eleven11 Skin Studio has a 24-hour cancellation or rescheduling notice. There will be a $100 late charge for cancellations or no-show fee. If you are more than 15 minutes late, you may be required to reschedule.
If you are having a laser hair removal service, please arrive with 1-3 days of hair growth or additional charges may apply.
Fees for all services are paid in full at the time of service. We accept Visa, MasterCard, American Express, checks, and cash. Any check returned for insufficient funds will assess a fee of $50.00. We do not offer any refunds on services rendered. Please note that there are no refunds on packages sold. Unused balances can be applied to other services offered by Eleven11 Skin Studio.
Any fees discussed before a consultation are general estimates. You will be given an individualized treatment plan with fees, which are valid for a period of sixty (60) days after the consultation appointment.
Our procedures are considered cosmetic and not deemed medically necessary, so we do not bill insurance.
Eleven11 has a 30-day product Satisfaction Guarantee. If you are not pleased with your product, you will receive a store credit so that we can recommend another product that will address your needs.
Information Collection, Use and Sharing: Eleven11 Skin Studio is the sole owner of the information collected on this site. We will not sell or rent this information to a third party. We may contact you via email or text to inform you about specials. Please contact Eleven11 Skin Studio to opt out of any future contacts.
Privacy Policy: Eleven11 Skin Studio is dedicated to protecting the private and medical information of our patients. It is our policy not to share any client information without written permission from the client. Your protected health information will be kept confidential except as is necessary to provide services or to ensure that all administrative matters related to your care are handled appropriately. This specifically includes the sharing of information with other healthcare providers if desired, laboratories and health insurance payers as it necessary and appropriate for your care.
Your Access to and Control Over Information: You may opt out of any future contacts from us at any time. You can do the following at any time: see what data we have about you, change/correct, delete or express concern regarding any data we have on you.
Security: We take every precaution to protect your information. We do not save any credit card data. We also protect your information offline. Only employees who need the information to perform a specific job are granted access to personal data.
Please fill out all forms before you come in so we can focus our time on what really matters… your skin! All forms are available when you book online. Your information will be kept confidential in our offices but please be aware that this web site contains links to other sites; we are not responsible for the content or privacy practices of such other sites.
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